Please note that canceling DSV orders is prohibited. However, it is important to get orders processed that have been stuck.

1. Reach out to the vendor via your follett.com address.
2. Give them the PO # and ask them the status of the order.
3. Track the order until it is shipped our automatically canceled.

Use this email template:

Subject: Status of Follett DSV Order {{PO #}} Message: Hi there,

Could you please provide status of Follett DSV Order with PO # {{provide PO #}}. The order was placed on DATE.