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How to Reset Rental Collateral from $0.50 to $0.00

v1Updated July 18, 2026SOP

E-commerce rental collateral should only be $0.00 and not $0.50. To fix this, do the following:

  1. Go to the Shopify admin for the correct store.
  2. Go to apps > [PROD] Follett Ecom App
  3. Go to Rental Settings > 'Reset' next to 'Web Rental Collateral'

image- 2026-07-17 at 21.46.34@2x