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SKU Not Scanning

v1Updated July 30, 2026SOP
  1. Validate that the product exists in Shopify. If you get a SKU that is less than 9 digits (ex: 12345678), add leading 0s to make it 9 digits (ex: 012345678)
  2. If the SKU exists, go to the Item Lookup app:

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  1. Then, click on 'Reindex'

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