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Shopify POS: Dump SKUs Not Loading

v1Updated June 30, 2026SOP

Issue: when you load the Scan App for the first time, the DUMP SKUs do not load. Resolution:

  1. Disconnect tablet from wired connection
  2. Connect tablet to WiFi
  3. Accept certificates by going to browser
  4. Load DUMP SKUs inside Shopify POS.
  5. Reconnect wired network